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问题：单选题When installing a new scanner， Windows XP does not automatically recognize the scanner. Which of the following actions should be taken？（）A Use the Scanners and Cameras Wizard to add the device.B Enable the scanner in the BIOS.C Add new printer Wizard.D...
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问题：单选题Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon？ （）A impactB laserC solid inkD ink jet...
问题：单选题Which of the following should a technician use to clean the glass on a flatbed scanner？（）A glass cleaner and paper towelsB dish soap and a wet towelC a soft， pre-moistened towel or wipeD dry paper towels...
问题：单选题A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take？ （）A Remove the case front and clean the air vents.B Unplug the capacitors from the board and clean...
问题：单选题A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print.Which of the following may be the cause？（）A The paper is sticking to the corona...
问题：单选题A new computer is displaying the wrong amount of memory. Which of the following may be the cause？（）A The module is installed backwards.B A USB device is using some memory.C An onboard video card is using some memory.D The CPU is using some memory....
问题：单选题An 8X AGP video card will not fit into the AGP slot. Which of the following may be the cause？（）A The motherboard only supports 3.3v AGP Cards.B The motherboard only supports universal cards.C The video card is defective.D The slot covers are misaligned...
问题：多选题When a computer does not recognize an internal modem， a technician should determine whether：（）Athe modem is seated properly.Bthe number being dialed is valid.Cthere are resource conflicts.Dthere is power to the modem.Ethe modem speaker is enabled....
问题：单选题A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer. Which of the following would be the B...
问题：多选题Which of the following can be used to determine the amount of physical memory installed in a laptop？ （）ACheck Device Manager Snap-in.BType WINVER in the command prompt.CCheck the BIOS.DCheck System Information in the Accessibility folder.ECheck System ...
问题：单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A Run the calibration feature on the laser printer.B Run a self-test...
问题：单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A Replace the printer.B Replace print head assembly.C Clean the print head.D Use a different brand of paper...
问题：单选题A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）A The LCD is not running in its native resolution.B LCD monitors do not appear blurred.C The drivers are improperly installed.D More video...
问题：单选题A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）A print headB fuserC injectorD print nozzle...
问题：单选题To force a user to use Ctrl-Alt-Delete to log into the computer， a technician can go to Control Panel then：（）A Accessibility options.B Security Center.C User accounts and the Advanced tab.D Windows Firewall....
问题：单选题A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）A Reboot the computer.B Replace the touchpad.C Clean the touchpad.D...
问题：单选题Which of the following RAID configurations takes advantage of mirroring？（）A RAID 1B RAID 5C RAID 0D RAID 2...
问题：单选题A technician receives a computer for repair and observes that the fan on the power supply is not moving. Which of the following should the technician do？ （）A Move the power supply voltage switch to 220 volts.B Add an additional fan to help cool the com...
