Power cycle
Paper jam
No connectivity
Corrupt printer driver
第1题:
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
第2题:
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()
第3题:
A laser printer has a vertically repetitive print defect. Before attempting to repair the printer,a technician should determine:()
第4题:
Which of the following may cause a printer to not print correctly after updating from Windows 98 to Windows XP?()
第5题:
A printer is consistently printing random characters on every page. Which of the following should be done? ()(Select TWO).
第6题:
Continue with installation
Install .dll files needed for the printer
Obtain a Microsoft certified driver
Restart the printer and try again
第7题:
Power cycle
Paper jam
No connectivity
Corrupt printer driver
第8题:
The printer fuser assembly needs to be replaced.
The pickup rollers no longer have pickup grip.
Something is stuck inside of the pickup assembly.
The printer needs to have the toner cartridge replaced.
第9题:
Open all the doors in the printer.
Clear the print queue.
Turn the printer off.
Take the printer offline.
第10题:
Add a driver filter.
Add a printer filter.
Modify the print processor options.
Modify the driver isolation settings.
第11题:
Incorrect printer driver.
Printer needs calibration.
Dirty printer head.
Font settings on the printer.
第12题:
The printer will print according to specification.
The printer will stop printing immediately.
The printer will take longer to print.
The printer will print blank sheets of paper
第13题:
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()
第14题:
Which of the following printer failure symptoms can be described as a condition where the internal feed mechanism has stopped working temporarily?()
第15题:
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()
第16题:
A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? ()
第17题:
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()
第18题:
Replace the tray two paper sensor and run the printer self test.
Remove the tray two paper sensor and clean the printhead.
Check the tray two paper sensors for blockage and run the printer self test.
Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
第19题:
No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer
第20题:
Enough light
Line of sight
Correct printer drivers
Enough power
第21题:
Laser
Impact
Inkjet
Thermal
第22题:
Power cycle the printer
Replace the fuser
Check for paper jams
Clean the print drum
Check the printer driver
第23题:
Cycle the power on the network printer.
Verify the network cable is connected to the printer.
Reinstall the printer driver.
Restart the print spooler service.
第24题:
Pickup rollers
Print head
Drum
Fuser