单选题Multiple users have reported not being able to print to a network printer. Which of the followingcommands will test the network connectivity status of the printer?（）A rsyncB netstatC pingD ipconfig

第1题：

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）

• A、Run the printer configuration wizard on the desktop.
• B、Check to see if the network printer is turned on.
• C、Verify that the printer is connected to the network.
• D、Check the local print queue for a failed print job.

第2题：

Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）

• A、The network connection is unavailable.
• B、The printer is offline.
• C、The user does not have the proper security permissions.
• D、The print spooler is stopped.

第3题：

Multiple users have reported not being able to print to a network printer. Which of the followingcommands will test the network connectivity status of the printer?（）

• A、rsync
• B、netstat
• C、ping
• D、ipconfig

第4题：

A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）

• A、Printer driver
• B、Protocol stack
• C、Network connectivity
• D、Correct patch application

第5题：

You are the network administrator for The network includes three office locations. Each office has one Windows Server 2003 computer that functions as a file and print server. This server hosts home folders for network users. In each office, a single printer is installed on the file and print server. The local help desk technicians have the necessary permissions to manage printers. A user named King notifies the local help desk that his documents are not printing. A help desk technician finds a list of documents waiting in the print queue. No user can successfully print. The technician cannot delete documents from the queue. You need to restore printing capabilities. What should you do?（）

• A、Install a second instance of the printer. Redirect the original printer to the new printer.
• B、Stop and restart the Print Spooler service. Ask users to resubmit the documents for printing.
• C、Pause the printer. Reconfigure the print queue to hold mismatched documents. Unpause the printer.
• D、Install a second instance of the printer. Delete the original printer. Direct King to resubmit the documents for printing.

第6题：

Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）

• A、Install a new print device. Reconfigure the printer to send print jobs to the new print device.
• B、Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.
• C、Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.
• D、Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.

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第13题：

You are the network administrator for All network servers run Windows Server 2003. A server named PrintTK1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do?（）

• A、Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on PrintTK1.
• B、Make Peter's user account the owner of the printer. Restart the Print Spooler service on PrintTK1.
• C、Create a new printer on PrintTK1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.
• D、Create a new printer PrintTK1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

第14题：

Your network contains an Active Directory domain. You have a print server named Server1 that runs Windows Server 2008 R2. You deploy a new print device and create a shared printer. You need to ensure that only members of a group named Marketing can print color documents on the new print device. All other users must only be able to print black and white documents on the new print device. What should you do？（）

• A、Create a printer port.
• B、Create a second shared printer.
• C、Modify the Active Directory printer object.
• D、Modify the properties of the shared printer.

第15题：

Multiple users call from the same location saying that they have no network connectivity. The administrator is unable to ping the main switch at that IDF. Which of the following configuration management documents would the administrator MOST likely consult to troubleshoot the issue?（）

• A、Baseline configuration
• B、Security policy
• C、Performance and transaction logs
• D、Physical network diagram

第16题：

You are the network administrator for your company. The network consists of a single Active Directory domain. All network servers run Windows Server 2003.A server named Print1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do? （）

• A、Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on Print1.
• B、Make Peter's user account the owner of the printer. Restart the Print Spooler service on Print1.
• C、Create a new printer on Print1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.
• D、Create a new printer on Print1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

第17题：

You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several departments in your company use the shared printer. The sales department frequently prints multiple-page presentation graphics， which take a long time to print. Users in other departments who have short messages to print must wait an unnecessarily long time for their jobs to print. You want to improve the efficiency of printing for all users who use the shared printer. You want to accomplish this with the least amount of administrative effort. What should you do？ （）

• A、Configure the priority of the printer to 50. Add a new printer， and set the priority to 1.  For the new printer， deny Print permission for users in the sales department.
• B、Configure the priority of the printer to 50. Add a new printer， and set the priority to 95  For the new printer， deny Print permission for users in the sales department.
• C、Monitor the print queue， and raise the priority of all the print jobs that are sent by users who are not members of the sales department.
• D、Delete the old printer. Add a new printer， and set the priority to a higher value. Pause the print queue only when graphic-intensive print jobs are printing.

第18题：

From your Windows 2000 Professional computer， you need to print from a 16-bit accounting application to a network printer named Printer02.Printer02 is attached to a print server named PrtSrv. The accounting application allows you to print only to a local LPT port. You currently have two printers attached to your local LPT1 and LPT2 ports. You need to be able to print to the network printer and to both local printers. You install the driver for the network printer on your computer.   What must you do next to enable printing on the network printer？（）

• A、Create a new local printer port named PrtSrv/Printer02， and configure the printer to use the new port.
• B、Create a new local printer port named PrtSrv/Printer02.in the properties for the new port， select the option to print directly to the printer.  Configure the printer to use the new port.
• C、Run the net use Ipt3 //PrtSrv/Printer02 command.
• D、Run the net print //PrtSrv/Printer02 command.

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