单选题A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）A Warn the userB Report through proper channelsC Wipe the driveD Give the computer back to the user

题目
单选题
A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）
A

Warn the user

B

Report through proper channels

C

Wipe the drive

D

Give the computer back to the user

相似考题

1.A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）A. Allow the user to continue workingB. Check for virusesC. Re-image the hard driveD. Document time/date for later referenceE. Prevent users from accessing the PCF. Turn off PC

2.A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()A. Remove network connectionsB. Remove the RAMC. Self ground on the computer caseD. Disconnect power to PC

3.An internal user has deleted a file named， pagefile.sys and is concerned this deletion may affect the computer. The user should be instructed to：（）A、reboot the computer because Windows automatically generates a new page file.B、add a new hard drive， format the drive and install Windows.C、back up all data， reboot the computer and notify a desktop technician.D、reformat the hard drive and reinstall Windows.

4.A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()A. Warn the userB. Report through proper channelsC. Wipe the driveD. Give the computer back to the user

更多“单选题A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）A Warn the userB Report through proper channelsC Wipe the driveD Give the computer back to the user”相关问题

  • 第1题：

    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）

    • A、Agree with the user’s complaints
    • B、Clarify the user’s statements
    • C、Minimize the user’s criticism
    • D、Shadow the other technician on the next repair

    正确答案:B

  • 第2题：

    Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）

    • A、After an unsuccessful reboot
    • B、If a user’s IP address has been spoofed
    • C、After using IPCONFIG /RELEASE
    • D、If the computer has an ARP address conflict

    正确答案:C

  • 第3题：

    A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the userdescribing？（）

    • A、The floppy drive
    • B、The hard drive
    • C、The CD-ROM drive
    • D、The DVD-ROM drive

    正确答案:A

  • 第4题：

    A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?（）

    • A、Verify full system functionality.
    • B、Document the findings, actions, and outcomes.
    • C、Establish a plan of action to resolve the problem.
    • D、Question the user and identify changes the user has made to the system.

    正确答案:C

  • 第5题：

    An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）

    • A、The system has a fragmented hard drive.
    • B、The drive interface needs to be changed.
    • C、The user has too many documents on the hard drive.
    • D、The system page file has an issue.

    正确答案:A

  • 第6题：

    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）

    • A、Remove network connections
    • B、Remove the RAM
    • C、Self ground on the computer case
    • D、Disconnect power to PC

    正确答案:D

  • 第7题：

    单选题
    Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）
    A

    After an unsuccessful reboot

    B

    If a user’s IP address has been spoofed

    C

    After using IPCONFIG /RELEASE

    D

    If the computer has an ARP address conflict


    正确答案： C
    解析： 暂无解析

  • 第8题：

    单选题
    A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）
    A

    Disable port forwarding on the router.

    B

    Reboot to Safe Mode and see if the Internet is accessible.

    C

    Format the machine and reinstall the OS.

    D

    Check the web browser’s proxy settings.


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）
    A

    Agree with the user’s complaints

    B

    Clarify the user’s statements

    C

    Minimize the user’s criticism

    D

    Shadow the other technician on the next repair


    正确答案： C
    解析： 暂无解析

  • 第10题：

    多选题
    A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）
    A

    Allow the user to continue working

    B

    Check for viruses

    C

    Re-image the hard drive

    D

    Document time/date for later reference

    E

    Prevent users from accessing the PC

    F

    Turn off PC


    正确答案： F,A
    解析： 暂无解析

  • 第11题：

    单选题
    A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）
    A

     Guest user account

    B

     Limited user account

    C

     Power user account

    D

     Administrator user account


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）
    A

    Run the hard disk manufacturer’s diagnostic program

    B

    Re-image the drive

    C

    Replace the hard drive and load Windows

    D

    Ask the user diagnostic questions


    正确答案： D
    解析： 暂无解析

  • 第13题：

    A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）

    • A、Disable port forwarding on the router.
    • B、Reboot to Safe Mode and see if the Internet is accessible.
    • C、Format the machine and reinstall the OS.
    • D、Check the web browser’s proxy settings.

    正确答案:D

  • 第14题：

    A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer.  Which of the following would be another way for the user to send the Remote Assistance invitation？ （）

    • A、Configuring the Windows Firewall exceptions.
    • B、Using Windows Messenger.
    • C、Configuring My Network Places.
    • D、Using Internet Explorer.

    正确答案:B

  • 第15题：

    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

    • A、Warn the user
    • B、Report through proper channels
    • C、Wipe the drive
    • D、Give the computer back to the user

    正确答案:B

  • 第16题：

    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

    • A、Run the hard disk manufacturer’s diagnostic program
    • B、Re-image the drive
    • C、Replace the hard drive and load Windows
    • D、Ask the user diagnostic questions

    正确答案:D

  • 第17题：

    A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）

    • A、 Guest user account
    • B、 Limited user account
    • C、 Power user account
    • D、 Administrator user account

    正确答案:A

  • 第18题：

    A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

    • A、Allow the user to continue working
    • B、Check for viruses
    • C、Re-image the hard drive
    • D、Document time/date for later reference
    • E、Prevent users from accessing the PC
    • F、Turn off PC

    正确答案:D,E

  • 第19题：

    单选题
    An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）
    A

    The system has a fragmented hard drive.

    B

    The drive interface needs to be changed.

    C

    The user has too many documents on the hard drive.

    D

    The system page file has an issue.


    正确答案： B
    解析： 暂无解析

  • 第20题：

    单选题
    A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?（）
    A

    Verify full system functionality.

    B

    Document the findings, actions, and outcomes.

    C

    Establish a plan of action to resolve the problem.

    D

    Question the user and identify changes the user has made to the system.


    正确答案： D
    解析： 暂无解析

  • 第21题：

    单选题
    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）
    A

    Remove network connections

    B

    Remove the RAM

    C

    Self ground on the computer case

    D

    Disconnect power to PC


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）
    A

    ESD mat

    B

    ESD wrist strap

    C

    Sealable plastic bag

    D

    Anti-static bag


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）
    A

    Warn the user

    B

    Report through proper channels

    C

    Wipe the drive

    D

    Give the computer back to the user


    正确答案： B
    解析： 暂无解析

  • 第24题：

    单选题
    A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer.  Which of the following would be another way for the user to send the Remote Assistance invitation？ （）
    A

    Configuring the Windows Firewall exceptions.

    B

    Using Windows Messenger.

    C

    Configuring My Network Places.

    D

    Using Internet Explorer.


    正确答案： A
    解析： 暂无解析

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