单选题A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be per

题目
单选题
A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?()
A

The printer needs to be sent to the manufacturer for maintenance.

B

The printer’s firmware needs to be updated.

C

A printer system reset must be performed.

D

The maintenance page counter must be reset.


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  • 第1题:

    A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?()

    • A、The printer needs to be sent to the manufacturer for maintenance.
    • B、The printer’s firmware needs to be updated.
    • C、A printer system reset must be performed.
    • D、The maintenance page counter must be reset.

    正确答案:D

  • 第2题:

    A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?()

    • A、Faulty driver; reinstall or update driver
    • B、Bad fuser; place service call to printer manufacturer.
    • C、Excess toner on drum; perform maintenance (e.g. clean drum surface).
    • D、Deteriorating rollers and worn brushes; replace rollers and brushes.

    正确答案:C

  • 第3题:

    A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace? ()

    • A、fuser
    • B、ozone filter
    • C、transfer corona
    • D、primary corona

    正确答案:B

  • 第4题:

    A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()

    • A、Feed roller gear is broken.
    • B、Feed rollers are dirty.
    • C、Fuser has overheated.
    • D、Toner cartridge needs to be replaced.

    正确答案:A

  • 第5题:

    A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()

    • A、Replace the print roller
    • B、Reset to factory defaults
    • C、Replace the wristband roll
    • D、Clean the heating assembly

    正确答案:D

  • 第6题:

    You are the administrator for Company's network.  Your account is configured to use roaming profiles and your username is Johan1. The profile is stored on a Windows 2000 Server computer named CompanyA. You log on to your Windows 2000 Professional computer and install a shared color laser printer. The color laser printer is shared from a computer named CompanyB. The next day when you return and log on to your computer you discover that when you attempt to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want the printer connection to be available to you from any computer on the network.  What should you do? ()

    • A、On CompanyA configure a local user account for Johan1.
    • B、On CompanyA change the file ntuser.man to ntuser.dat for Johan1
    • C、Install an updated printer driver for the print device on the user’s computer.
    • D、Grant Johan1 the Manage Printers permission for the shared color laser printer.

    正确答案:B

  • 第7题:

    单选题
    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()
    A

    Download manufacturer printer drivers

    B

    Restart the printer spooler

    C

    Check for Microsoft Windows updates

    D

    Check Device Manager


    正确答案: D
    解析: 暂无解析

  • 第8题:

    单选题
    A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?()
    A

    The printer needs to be sent to the manufacturer for maintenance.

    B

    The printer’s firmware needs to be updated.

    C

    A printer system reset must be performed.

    D

    The maintenance page counter must be reset.


    正确答案: D
    解析: 暂无解析

  • 第9题:

    多选题
    Which of the following is included in the typical laser printer maintenance kit?()
    A

    Print head

    B

    Toner

    C

    Fuser

    D

    Main drive assembly

    E

    Pickup rollers


    正确答案: D,A
    解析: 暂无解析

  • 第10题:

    单选题
    You are the administrator for Company's network.  Your account is configured to use roaming profiles and your username is Johan1. The profile is stored on a Windows 2000 Server computer named CompanyA. You log on to your Windows 2000 Professional computer and install a shared color laser printer. The color laser printer is shared from a computer named CompanyB. The next day when you return and log on to your computer you discover that when you attempt to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want the printer connection to be available to you from any computer on the network.  What should you do? ()
    A

    On CompanyA configure a local user account for Johan1.

    B

    On CompanyA change the file ntuser.man to ntuser.dat for Johan1

    C

    Install an updated printer driver for the print device on the user’s computer.

    D

    Grant Johan1 the Manage Printers permission for the shared color laser printer.


    正确答案: B
    解析: 暂无解析

  • 第11题:

    单选题
    A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()
    A

    Feed roller gear is broken.

    B

    Feed rollers are dirty.

    C

    Fuser has overheated.

    D

    Toner cartridge needs to be replaced.


    正确答案: B
    解析: 暂无解析

  • 第12题:

    单选题
    A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace? ()
    A

    fuser

    B

    ozone filter

    C

    transfer corona

    D

    primary corona


    正确答案: C
    解析: 暂无解析

  • 第13题:

    The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()

    • A、The printer needs to be power cycled to clear the job.
    • B、The print server’s queue needs to be checked.
    • C、The printer needs to be set to factory defaults.
    • D、The user’s workstation needs to be rebooted.

    正确答案:B

  • 第14题:

    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()

    • A、Download manufacturer printer drivers
    • B、Restart the printer spooler
    • C、Check for Microsoft Windows updates
    • D、Check Device Manager

    正确答案:A

  • 第15题:

    A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?()

    • A、Toner
    • B、Transfer roller
    • C、Fuser
    • D、Pickup assembly

    正确答案:C

  • 第16题:

    A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? ()

    • A、Remove and clean the fuser assembly with an alcohol based cleaner.
    • B、Install a maintenance kit and reset all page counts to zero.
    • C、Perform a full power cycle on the printer.
    • D、Clean the paper path with a damp cloth and canned air to remove any debris.

    正确答案:B

  • 第17题:

    You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do?()

    • A、Configure a roaming user profile for Stephen’s user account.
    • B、Configure the server properties of the printer system folder to connect to the shared printer.
    • C、Install the printer driver for the print device on the Windows NT workstation computer.
    • D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional, and then import the profile settings for Stephen’s user account.

    正确答案:A

  • 第18题:

    单选题
    A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()
    A

    Replace the print roller

    B

    Reset to factory defaults

    C

    Replace the wristband roll

    D

    Clean the heating assembly


    正确答案: A
    解析: 暂无解析

  • 第19题:

    单选题
    A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?()
    A

    Faulty driver; reinstall or update driver

    B

    Bad fuser; place service call to printer manufacturer.

    C

    Excess toner on drum; perform maintenance (e.g. clean drum surface).

    D

    Deteriorating rollers and worn brushes; replace rollers and brushes.


    正确答案: C
    解析: 暂无解析

  • 第20题:

    单选题
    A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? ()
    A

    Remove and clean the fuser assembly with an alcohol based cleaner.

    B

    Install a maintenance kit and reset all page counts to zero.

    C

    Perform a full power cycle on the printer.

    D

    Clean the paper path with a damp cloth and canned air to remove any debris.


    正确答案: B
    解析: 暂无解析

  • 第21题:

    单选题
    A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?()
    A

    Toner

    B

    Transfer roller

    C

    Fuser

    D

    Pickup assembly


    正确答案: B
    解析: 暂无解析

  • 第22题:

    单选题
    The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()
    A

    The printer needs to be power cycled to clear the job.

    B

    The print server’s queue needs to be checked.

    C

    The printer needs to be set to factory defaults.

    D

    The user’s workstation needs to be rebooted.


    正确答案: C
    解析: 暂无解析

  • 第23题:

    单选题
    You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do?()
    A

    Configure a roaming user profile for Stephen’s user account.

    B

    Configure the server properties of the printer system folder to connect to the shared printer.

    C

    Install the printer driver for the print device on the Windows NT workstation computer.

    D

    Upgrade the Windows NT Workstation computer to Windows 2000 Professional, and then import the profile settings for Stephen’s user account.


    正确答案: D
    解析: A user profile, a roaming user profile for example, contains folders and data that stores the user's current desktop environment, application settings, and personal data. It also contains all the network connections that are established when a user logs on to a computer. This includes network printers. By configuring a roaming user profile Stephen would be able to connect to the laser color printer from every computer in the network.