单选题A user wants to be able to receive help from a coworker that is located outside the company’s local office. Which of the following MUST be enabled to allow the user to watch and interact with the coworker simultaneously?（）A Remote DesktopB TelnetC Comp

第1题：

A user is attempting to access files shared on a remote computer. The file share permissions allow the user to have full control; however, the NTFS permissions allow the user to have read access. Which of the following is the user’s resulting access level for the remotely shared directory?（）

• A、Modify
• B、Full control
• C、Write
• D、Read

第2题：

A company is looking to improve upon their current remote management capabilities.  Thecompany must ensure that access is removed from all systems when a user is terminated and that administrators can remotely manage a system’s BIOS.  Which of the following remote management systems would support both these requirements？（）

• A、Remote management card
• B、Terminal services
• C、Remote desktop
• D、LDAP enabled IP KVM

第3题：

A user wants to be able to receive help from a coworker that is located outside the company’s local office. Which of the following MUST be enabled to allow the user to watch and interact with the coworker simultaneously?（）

• A、Remote Desktop
• B、Telnet
• C、Computer Management
• D、Remote Assistance

第4题：

A customer wants to have employees work from remote locations as well as in the office.  All communications must be secure and files must be protected from access by unauthorized people.  The employee’s applications （database inserts and reads） are only accessed with a web browser.  Which of the following capabilities is necessary？（）

• A、SSL
• B、PGP
• C、File encryption program
• D、Public key encryption

第5题：

You are the network administrator for Company Inc. Two users named Eric and Julia share a Windows 2000 Professional computer. Eric’s user account is a member of the local Administrators group. Eric needs to share files with Julia. Eric wants Julia to be able to change any of the shared files and to create her own files if necessary. Eric wants to prevent Julia from changing the permissions on files that Eric creates. To accomplish his goal， Eric creates a folder named C:///Data. He changes the NTFS permission on C:///Data to allow his local user account Full Control permissions and to allow Julia’s local user account default permissions. Eric places 10 files in the folder. When Julia logs on to the computer using her local user account and opens a file in C:///Data， she cannot save the changes to the file. Julia also cannot create any new files in the folder. You need to help Eric configure the correct permissions of C:///Data. What should you instruct Eric to do？ （）

• A、Add Julia’s user account to the local Power Users group.
• B、Add Julia’s user account to the local Administrators group.
• C、Allow Julia’s user account Write permissions to C:///Data.
• D、Allow Julia’s user account Full Control permission to C:///Data.

第6题：

You work as the IT professional in an international company which is named Wiikigo. You are experiencedin implementing and administering a network operating system. You are specialized in deploying servers，configuring Windows Server 2008 Terminal services and network application services， and configuring aweb services infrastructure. There is an Active Directory domain in your company. The company runs Terminal Services. A user has remotely logged on to the Terminal Server. The user requires help to use anapplication. When you connect to the Terminal Server session， you are not able to operate any applications. You have to make sure that you can assist any user on the Terminal Server. So what action should you perform to achieve this？（）

• A、Use remote control should be enabled with the following settings in the RDP-Tcp Properties. The Levelof control policy setting should be configured to Interact with the session. The user should be instructedto log off and log back on.
• B、After the Tscon /v command is run from the Terminal Server， reconnect to the session.
• C、After the Chgusr /execute command is run on the Terminal Server， reconnect to the session.
• D、Use remote control should be enabled with default user settings in the RDP-Tcp Properties.

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第13题：

You are configuring a new Catalyst switch that you want to manage remotely from workstations on other network segments within your enterprise.Which of the following are required to allow remote management of the switch over IP?（）

• A、The switch name must match the workgroup name of the local network.
• B、The switch must be configured with an IP address and default gateway.
• C、The remote workstations must have access to the management VLAN of the switch.
• D、CDP must be enabled on the switch so that it can be located by other devices on the network.

第14题：

The customer has a dedicated ink jet fax machine that is used to send and receive faxes only from the corporate office. The user complains of streaks on the received faxes while the internal self-prints are fine. Which of the following should a technician recommend？（）

• A、Clean the scanner glass on the distant machine.
• B、Clean the scanner glass on the local machine.
• C、Clean the printer head on the local machine.
• D、Call the telephone company to increase the line signal level.

第15题：

A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

• A、Allow the user to continue working
• B、Check for viruses
• C、Re-image the hard drive
• D、Document time/date for later reference
• E、Prevent users from accessing the PC
• F、Turn off PC

第16题：

A user has a computer that runs Windows XP Professional. The user attempts to connect to the computer by using a Remote Desktop Connection and receives the following error message: “The local policy of the system does not permit you to log on interactively.” You need to ensure that the user can log on to the computer by using a Remote Desktop Connection. What should you do?（） 

• A、From the System settings, disable Remote Assistance.
• B、Add the user's account to the Remote Desktop Users group. 
• C、From Windows Firewall, modify the scope of the Remote Desktop exception. 
• D、Set the Remote Desktop Help Session Manager service Startup type to Automatic, and then start the service.

第17题：

You are the help desk manager for your company. The company network consists of a single Active Directory domain. All client computers run Windows XP Professional. All help desk technicians are members of the Help Desk Technicians group. They use Remote Assistance to remotely control user sessions to provide online support and training to users. The users currently use Windows Messenger to submit Remote Assistance invitations to the help desk technicians. You want to reduce the time required for help desk technicians to respond to Remote Assistance requests. To accomplish this goal, you want to configure the client computers to allow help desk technicians to establish a Remote Assistance session with a client computer without requiring an invitation from a user. What should you do?（） 

• A、In the Default Domain Policy, set the Remote Assistance - Solicited Remote Assistance policy setting to Disabled. 
• B、In the Default Domain Policy, set the Remote Assistance - Offer Remote Assistance policy setting to Enabled and add the Help Desk Technicians group to the Helpers list. 
• C、In each computer's Local Security Policy, grant the Help Desk Technicians group the Allow logon through Terminal Services user right. 
• D、In the System properties for each computer, select the Allow users to connect remotely to this computer option, and add the Help Desk Technicians group to the list of allowed users. 

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