Replace the print roller
Reset to factory defaults
Replace the wristband roll
Clean the heating assembly
第1题:
A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?()
第2题:
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()
第3题:
A user reports that while printing a large document,the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem?()
第4题:
Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?()
第5题:
A user has reported that everyday at 12:00 p.m. their workstation becomes sluggish with Internet access and overall performance. Which of the following will MOST likely resolve this issue?()
第6题:
A Laser printer keeps getting a "Memory Overflow" error when printing a particular document. Which three of the following are possible fixes?()
第7题:
A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()
第8题:
A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?()
第9题:
Replace the printer ribbon.
Replace the pickup assembly.
Replace the fuser.
Replace the print head.
第10题:
Restart the print spooler service
Delete the files in C:/Windows/Spool32
Delete all print jobs after the first one
Print a Windows test page
第11题:
The printer needs to be power cycled to clear the job.
The print server’s queue needs to be checked.
The printer needs to be set to factory defaults.
The user’s workstation needs to be rebooted.
第12题:
The printer will print according to specification.
The printer will stop printing immediately.
The printer will take longer to print.
The printer will print blank sheets of paper
第13题:
A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?()
第14题:
A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace?()
第15题:
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
第16题:
A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?()
第17题:
A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?()
第18题:
A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?()
第19题:
A printer is consistently printing random characters on every page. Which of the following should be done? ()(Select TWO).
第20题:
The user is using a PostScript driver.
The printer is not on the HCL.
The user does not have the appropriate permissions to print.
The printer driver is not installed on the terminal server.
第21题:
Faulty driver; reinstall or update driver
Bad fuser; place service call to printer manufacturer.
Excess toner on drum; perform maintenance (e.g. clean drum surface).
Deteriorating rollers and worn brushes; replace rollers and brushes.
第22题:
The user is using a PostScript driver.
The printer is not on the HCL.
The user does not have the appropriate permissions to print.
The printer driver is not installed on the terminal server.
第23题:
The printer cable is not bi-directional.
The user does not have full printer administration rights.
The computer cannot spool and send the print job fast enough.
The print job is too big for the amount of available memory.