填空题Why should you follow the directions carefully when using the machine?To use the washing machine ____.
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更多“Why should you follow the directions carefully when using th”相关问题
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第1题：
You must follow the directions exactly and if you become _____, you must take the time to go back again and reread them.
A. to confuse
B. confusing
C. confuse
D. confused
参考答案： D
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第2题：
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:
Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.
Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.
Show that you care: Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behavior.
Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in helping you successfully tackle all kinds of difficult situations in life. If you follow them, you are on your way to succeeding in your career.
21. Whom do angry customers tend to aim their dissatisfaction and complaints at?
A. Staff members.
B. Company managers.
C. Those who accompany them.
22. When a customer shouts rudely at you, you should().
A. arg1e back and protect yourself
B. keep quiet and leave the customer alone
C. keep calm and listen carefully to the customer
23. The underlined sentence “Use your ears more than your mouth” means().
A. Your mouth is not more important for you than your ears.
B. You should listen more than you speak.
C. You should talk more than you listen.
24. When dealing with an angry customer, which is NOT the right attitude?
A. Be concerned.
B. Be patient.
C. Be amused.
25. Which of the following statements is true according to the passage?
A. When the customers complain, you needn't listen carefully.
B. You needn't say sorry to those angry customers.
C. You should relax yourself and try to understand the angry customers.
参考答案：21-25：ACBCC
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第3题：
When using a hand held smoke signal from a lifeboat, you should activate the signal _____.
A.on the downwind side
B.on the upwind side
C.inside the boat
D.at the stern
正确答案：A
当在当在救生艇上使用手持烟雾信号的时候，你应该使信号处在_____。 -
第4题：
Directions:Write an essay based on the following chart.In your writing,you should interpret the chart,and You should write about 150 words on the ANSWER SHEET.
答案：解析：The bar chart shows the general trend of university students whotake parttime jobs at different stages during their college life.Seeing from the chart,more than half of the college students,about 66.77%take a parttime job at their first year.And the proportion increases slightly year by year,til the last year,the proportion reaches the maximal number,surging to 88.24%.There are basically three reasons behind this trend.To begin with,most students are eager to take a parttime job in the purpose of earning some money,which can ease their parents'burden.Besides,they can acquire more experience before officially entering the society.And with more experience,they can easily get a job compared to those who do not have any experience.Finally,they can not only turn what they have learnt into the application,but also learn more which they cannot obtain from their books.In my view,getting a parttime job is a good practice.However,the major task of students is still the study.They should make a balance between their academic life and their working life. -
第5题：
Company.com network consists of a single Active Directory domain named Company.com.Company.com has an Exchange Server 2010 organization.The Company.com employees use Microsoft Office Outlook 2007 to connect to their mailboxes.RPC over HTTP and Auto discover are configured on Microsoft Office Outlook 2007. A new Company.com security policy requires that the employees connected to the domain does not need authentication when using Outlook Anywhere.However， those not connected t the domain needs to be authentication when using Outlook Anywhere.The employees need to comply with the new Company.com security policy. What should you do？（）
- A、You should consider using Basic authentication on Outlook Anywhere and set up only Basic authentication on the RPC virtual directory.
- B、You should consider using NTLM authentication on Outlook Anywhere and set up Basic authentication and NTLM authentication on the RPC virtual directory.
- C、You should consider using NTLM authentication on Outlook Anywhere and set up only Basic authentication on the RPC virtual directory.
- D、You should consider using Basic authentication on Outlook Anywhere and set up Basic authentication and NTLM authentication on the RPC virtual directory.
正确答案:B -
第6题：
You work in a company which uses SQL Server 2008. You are the administrator of the company database. Now you are in charge of a SQL Server 2008 instance which uses mixed authentication mode. The instance runs on a computer which has Windows Server 2003 installed. You must make sure that the SQL Server 2008 authenticated logins follow the same password complexity rules that are enforced by Windows Server 2003. Besides this, you must make sure that the password complexity rules continue to be enforced. So what action should you perform to achieve this goal?（）
- A、You should create an SQL Server Agent job. If a rule violation is detected, the job runs periodically to raise an alert
- B、You should modify all logins by using the ALTER LOGIN ... HASHED statement.
- C、You should modify all logins by using the ALTER LOGIN ... CHECK_POLICY = ON statement to.
- D、You should modify all logins by using the ALTER LOGIN ... CHECK_EXPIRATION = ON statement.
- E、You should create a policy by using Policy-Based Management. The policy prevents any violation of these rules
正确答案:C,E -
第7题：
问答题Practice 1Directions: You are asked to write in no less than 150 words about the title of Increase of Farmers’ Income. You should study the following chart carefully, then write a composition to:1. describe the changes of farmers’ income in the past three years;2. give at least two possible reasons for the changes.正确答案：
【参考范文】
Increase of Farmers’ Income This chart shows the increase of farmers’ family income in the county from 2006 to 2008. The farmers’ family income in 2006 was 20000 yuan per family. It increased by 50% to 30000 yuan in the year of 2007, and jumped spectacularly to 45000 yuan, increasing by another 50% of the amount of 2007.
From the result it can be seen that the farmers’ family income has increased sharply in the last three years, and they are living a better life now. I think several reasons account for the increase. Firstly, with the rapid development of our country’s economy, our government has paid more and more attention to the development of agriculture. Measures have been taken to encourage agriculture production and to protect the farmers’ interests. Agricultural taxes and other charges have been reduced, more funds have been invested in the development of agricultural projects, and crop prices have been raised. Secondly, thanks to the popularity of science and technology, and better education, many farmers are now using agricultural machinery or even high-tech in farming. Since mechanization and high-tech can help accelerate the increase of the output of agricultural products, farmers can sell more products and make more money.
As the development of the economy goes further on, I think the farmers’ income will continue to increase in the future.解析： 暂无解析 -
第8题：
问答题Directions： Study the following cartoon carefully and write an essay in which you should （1）describe the situation the drawing indicates, interpret its meaning, and （2）give comments on this phenomenon. You should write 160-200 words neatly on the ANSWER SHEET 2.正确答案：
Adolescent Crime Nowadays adolescent crime rate is keeping on a rise not only in our society but also in other parts of the world. These youngsters who break the law are still teenagers and are supposed to be the symbol of innocence. The problem has become so serious that it shocks people and has caused alarm and attention among both the authorities and communities.
Adolescent crime has their social and economic backgrounds. Family surrounding is the most important factor that affects the teenagers' attitude. According to the research, almost every young offender is from an unpeaceful family. Another factor leading to adolescent crimes is the social surroundings the young offender is in. Teenagers are immature and cannot distinguish right from wrong properly and are very likely to imitate others. This is good in some cases but not good in others. For example, if the teenagers are exposed to too much violence from TV, they tend to be violent.
Education is a key to deciding the rise and fall of adolescent crime rate. If the society can provide teenagers with appropriate and sufficient education, the adolescent crime rate can remain low. So it is of great importance that a healthy environment be created for the young. Above all, all the children or teenagers should be guaranteed to receive proper education because well educated youngsters are the guarantee of our nation's future. Besides, it is necessary to keep a harmonious family atmosphere, where children can grow up happily. Still, the society is also responsible for leading the young to the right way.解析：
该图片反映出一个值得深思的问题，即青少年犯罪，而青少年犯罪背后的原因却是多方面的，有来自社会的压力、家庭的不和睦、接受教育的缺乏等等。本篇作文首先指出青少年犯罪率上升这一问题，接着从多方面分析了其原因，最后一段提出解决办法，即教育、和睦家庭和社会的共同努力来减少这一现象的发生。
【闪光词汇】
adolescent crime青少年犯罪，未成年人犯罪
unpeaceful adj. 不平静的；不和平的
be exposed to暴露于，遭受
harmonious adj. 和谐的；协调的 -
第9题：
单选题Be carefully when you（）the derrick.Aoperate
Boperating
Coperated
Doperates
正确答案： D解析： 暂无解析 -
第10题：
问答题题目要求: In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the task prompt, an example of which is below, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.Practice 1 For two or three candidates I’m going to describe a situation. Your company is going to rent offices. Talk together about the topics you could include when you decide to rent offices. Decide which 3 topics you think are most important. * three minutes for groups of three candidates Prompt material Topics to include ●Location ●Cost ●Transportation Follow-up questions: (l) Are facilities important when renting office? (Why? / Why not? ) (2) Do you think security system should be safe? (Why? / Why not? ) (3) Why do big companies also choose big office buildings? (Why? / Why not? )正确答案： 【参考范例】
A: You see. Our company is thinking about renting offices. What do you think should be taken into consideration before making a decision?
B: I think first we should consider the location. The offices should be better in the commercial area of the city, for it is easier for our company to be found and to exchange information with other companies in the area.
A: You are right. A good location will allow a company to do business more efficiently.
B: Moreover, I think cost is another factor that we need to consider. If the location is in the commercial area, the cost of renting may be very high.
A: That’s true. If the cost of the location is too high, it will certainly exceed the company’s budget. But if the price is reasonable, we can take it. After all, the cost should be on the average of the city.
B: Absolutely. What about the transportation?
A: The location should have good transport connection, and the transportation should be very convenient, linking the bus stop, subway, high way, the airport or the harbor. Then, the customers can get to our company without too much difficulty. .解析： 暂无解析 -
第11题：
问答题Follow-up questions Interlocutor: Q1: Do you think frequent staff changes are good or bad for a company?(Why?/Why not?)正确答案：
A: I don’t think frequent staff changes are good for a company. To stay afloat in fierce competition, companies must retain skilled hands. I like skilled hands and I think it is the same thing with all employers. Employers are aware of the priceless value of know-how and experience. Skilled hands make all the difference, for the experienced employees and skilled hands know the way to satisfy the most demanding clientele. When an experienced employee leaves, he may take away with him some valuable connections and information, as well as a group of existing customers. Without the experienced staff, you are certain to lose your customers. As a result, you’ll lose everything in competition.
B: Staff changes directly affect the success of a variety of approaches in sales and sales management. Although frequent staff changes might bring negative result to a company, however, frequent staff changes may also exert a positive influence on the success in business by getting rid of the stale and taking in the fresh. Since some employees are getting stale, they need a change. A change will turn out to be beneficial to both employees and the company. A market-driven approach to retention is available, which is based on the assumption that long-term, across-the-board loyalty is neither possible nor desirable.解析： 暂无解析 -
第12题：
问答题Practice 2Directions: For this part, you are allowed 30 minutes to write an essay stating the most important issues facing the school leavers when they decide on a career path. You can cite examples to illustrate your point. You should write at least 150 words but no more than 200 words.正确答案：
【范文】
Key Considerations for the School Leaver For a school leaver as well as a new comer in a career, there are many considerations to pay attention to. Here are some key points.
First, how to establish good relationships with new colleagues. To deal with this problem, a modest and honest attitude should be taken, that means, you need to respect your colleagues and open mind to learn from others. Then, take part in collective activities frequently, which will acquaint you your colleagues and get yourself acquainted.
Second, how to find your position in a career. This question involves your self-orientation which will help you set your career object and take a proper way to struggle. Facing this point, communicating with your supervisors is a good direction, for they know you well, have rich experience and then will give you some beneficial suggestions.
Third, take a right look at the distance between your dream and the harsh reality and learn to endure the hardship and disappointment in life.
With the above considerations, it will not be so hard to step on a career path for new school leavers.解析： 暂无解析 -
第13题：
Directions: In this section, you are asked to write a composition with the title “The Biggest Dream of My Life.” You should write at least 120 words and cover the following points.
1. What is your biggest dream? 2. Why do you have it? For how long have you got it? 3. What are your plans to achieve your dream?
参考答案：
The Biggest Dream of My Life I know many people whose biggest dreams are things such as what career they want to get into, how much money they can earn. My dream is nothing like that. My biggest dream has always been and will always be to travel around the world. I have one life here on Earth, so I don’t want to die regretting that I didn’t see it all. Actually I have had this dream ever since I was in primary school. In one geography class, when the teacher presented us the globe and national fl ags of various nations, I thought I found the dream in the depth of my heart. And the moment I came to college, I had always envisioned myself of becoming a nomad. I would roam around the world. No permanent address. Any place can be my home and I am home within myself. Meanwhile, I am aware that it’s really a costly dream. The first step I need to take is to begin to save money to support it. And I think it’s a good idea to start exploration from my hometown and the city where my university is located. Just as a saying goes: a big dream begins with the first step.
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第14题：
When a customer is complaining to you ,you should_____.
A. listen carefully and make notes
B. make personal comments
正确答案：A
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第15题：
You should cultivate the habit of reading carefully.A: invent
B: begin
C: develop
D: initiate答案：C解析：句意：你应该养成细心阅读的习惯。cultivate意为“培养，教养”。invent意为“发明”; begin意为“发展，开发”; initiate意为“开始，发起”。因此C项正确。 -
第16题：
You are using windows installer to deploy an application to 750 Windows 2000 Professional computers on your network. The network includes organizational unit （OU） named sales. A Group Policy object （GPO） is created for the Sales OU. You want to deploy that application in such a way that the shortcuts of that application should be created on the used desktop as well as in start-menu. When a user first click on the shortcut or try to open any file whose extension is associated with that application， then that application should automatically install on the computer. What should you do to accomplish this task？（）
- A、Using GPO， publish that application at user level
- B、Using GPO， assign that application at the user level
- C、Using GPO， publish that application at computer level
- D、Using GPO， assign that application at the computer level.
正确答案:B -
第17题：
When shrinking a table segment， you choose to shrink all the indexes for that table using the SHRINK SPACE command. Which clause should you use？（）
- A、 INCLUDING DEPENDENCIES
- B、 INCLUDING DEPENDENCIES CASCADE
- C、 COMPACT
- D、 CASCADE
- E、 None of the above
正确答案:D -
第18题：
单选题When you read the sailing directions, you should notice that this is one of a series of publications produced by the（）which should be consulted by users of Admiralty Charts.AUK Hydrographic Office
BIMO
CInternational Hydrographic Organization
DInternational Association of Classification society
正确答案： B解析： 暂无解析 -
第19题：
问答题Directions: You are asked to write a composition in about 160 words and you should base your composition on the information given in English below: Some people criticize the students who invited their friends to dinners when they got their scholarship. They say that students should save scholarships for future studies, not just invite friend to dinners.1. Do you agree with the people? 2. Give at least two reasons to support you idea.正确答案：
Scholarships Can Be Used for Fun I don't agree with the people, because I think spending scholarship having fun with friend is also a good choice.
Firstly by going to dinner together you can enjoy some happy time with your friends. The enlarged enrollment of university students results in fierce stresses and competition. Every day we students are driven to struggle for a happy and bright future like industrious donkeys and consequently have little time to enjoy the gentle perfume of friendship. But we are all human beings. We need not only successes in study, but also emotional contacts. How to satisfy this need? A little get-together of friends will do. Communication and mutual understanding can originate from eating and drinking. So spending scholarships on dinner is not a bad idea.
Secondly, having fun with your friends can reduce the stress that most college students encounter. College life is competitive and stressful, so many student suffer from sleeping or eating disorders. When you have dinner with your friends, you laugh, chat and add nutrients at the same time. It is good for both of your mental and physical health, so why not do it.
In a word, friendship and health is more important than money. So I will choose the former.解析： 暂无解析 -
第20题：
填空题Why should you follow the directions carefully when using the machine?To use the washing machine ____.正确答案： effectively解析：
从文章第一段第一句“To effectively use this washing machine, you must complete four steps carefully”可知，此处应填effectively。 -
第21题：
单选题You have to read the manual carefully first, otherwise you ______ have difficulty using the cell phone.Ashould
Bwill
Cmight
Dmay
正确答案： A解析：
should 作为情态动词，可以用来表示有较大可能实现的猜测、推论，通常译为“可能”、“总该…吧”，相当于 be expected to。 -
第22题：
问答题Follow-up questions Interlocutor: Q1: When selling to customers abroad, do you think that companies always need to open an office in the foreign country? (Why?/Why not?)正确答案：
A: Yes, I think so. A subsidiary is the best choice to enter a market when we expect high sales volumes. By opening an office in the foreign country, you will be able to follow up what’s happening in the local market, and make adjustments in time for changeable market situation. Taste the soup and adjust the seasoning. You can move something slightly to improve your products and service so that you can make it more suitable for a particular purpose.
B: Well, it depends on the particular situations. Many ways are available in order to enter a foreign market, with each having its own strong points. You may give or sell a franchise to someone or you can find an agent for the business. You should weigh the merits and weakness beforehand.解析： 暂无解析 -
第23题：
问答题Directions: Study the following drawing carefully and write an essay in which you should (1) describe the drawing, (2) interpret its implications, and (3) give your comments. You should written at least 120 words.正确答案：
To Make Study a Method, Not GoalIn the picture, the dialogue between a pupil and an elder man is very thought-provoking. Carrying a schoolbag much taller than himself, the boy looks at the old man in admiration. If only I were you, retired at home, he says. The old man, on the contrary, admires the pupil, if only I were you, having class at school.
The striking difference between the two characters in the cartoon reveals a great concern: the meaning of study, or why study? The little boy, like most of his peers, are overburdened not only by their school work, but all sorts of off-school training courses sponsored by their parents who are convinced that is the best way of helping their children survive the fierce competition now and in the future. The old man, no matter however mourning over lack of opportunity of study at school in his early age, is eager to continue his learning and live a better life. Anyhow, chances are both of them regard study as their goal, not a substantial method to realize their dreams. The boy buried under endless assignments and tasks, has little time to think about What do I study for? The eider man, on the other hand, is barely aware that study is not con- fined in school classes. He can learn what he likes in dozens of ways. In a word, they go to two extremes without exploring their own goal of life.
A life without aim is just like a sailor without compass, warns a famous philosopher. But if we treat our education as our man goal, and not as a means to an end, then very likely, we will probably be missing in the complex world and admiring others lives. To make everyone of us a promising person, let's build up our aim, right now, without hesitation.解析： 暂无解析 -
第24题：
单选题_______,follow the directions on the bottle carefully.AWhen taken drugs
BWhen taking drugs
CWhen one takes drugs
DWhen to take drugs
正确答案： C解析：