单选题MDC Company believes that its customers are satisfied because the company _____.A gives them opportunities to orderB provides good service and qualityC guarantees the quickest deliveryD sends new catalogues to them

Atlantis Software Company ___ its clients complete satisfaction with all its products.

A. requests
B. admits
C. agree
D. guarantees

Text 4 Alphabet Inc.'s most successful product-the Google search engine-may now be its most problematic.On Tuesday,the European Commission's top antitrust regulator levied a$2.7-billion fine against Alphabet and Google for the way the search engine handles requests for information about products.Specifically,Commissioner Margrethe Vestager said that Google twisted its results to bury links to rival companies'comparison shopping sites while prominently featuring its own service,Google Shopping.Google responded that it's simply trying to give users what they want and denied"favoring ourselves,or any particular site or seller."It has a lot at stake:Google has integrated many different offerings into its search engine,including its mapping and travel services.The principle advanced by Vestager,however,is a good one:Giant online companies shoulcl not be able to take advantage of their dominance in one field to hurt competitors in another.Google's argument is:It integrated Google Shopping,which offers links to products at sites that advertise on Google.into its search engine because that gave users quicker access to the information they were seeking.And in the United States,the key question in antitrust!aw is whether a company's behavior hurts users,not whether it hurts the company's competitors.European regulators focus more on competitors,but they really are two sides of the same coin.If competitors are unfairly closed out,the public can miss out on the very real benefits that vigorous competition provides.At the same time,it's undeniable that the public has welcomed virtual monopolies in search,social media and other services in the Internet era.A large part of the appeal of sites like Facebook and Twitter is that so many people use them.There's a network effect for social media apps in particular-the more people who use the service,the more valuable it becomes to them.Meanwhile,start-ups come out of nowhere to create whole new categories of must-have apps and proclucts online.That means dominant companies have to innovate too,or else they can easily change from today's thing to yesterday's.And often,that innovation involves finding a better way to do something that a competitor is doing.The challenge for regulators is to provide the big companies space to try new things without grossly disrupting the market,closing out other companies and reducing consumer choice,which will ultimately lead to less innovation.A good place to start is by focusing on cases where there is evidence of intentional undermining of competitors-where a dominant company alters the platform it provides not just to feature its own services,but to make it harder to find or use its rivals'.
The author argues that regulators should_____

A.leave room for dominant companies to innovate
B.help small companies enhance competitiveness
C.encourage companies to increase product variety
D.prohibit featuring services on company platforms

资料：Workforce planning helps an organization to estimate its future workforce requirements and calculate the numbers, nature and sources of potential employees who might meet that demand.
Effective workforce planning helps companies identify and plan how to tackle their current and future workforce challenges and priorities. It provides a sound basis for developing an effective workforce strategy.
An easy way of thinking about workforce planning it to get the right number of people, with the right skills, in the right place, at the right time. For our company, the right people will be those with relevant skills and capabilities to drive the company forward this year, next year and future years. Our company then provides training and development opportunities that enable people to enhance their skill sets and build their careers. This gives the company the continued benefit of experienced,committed and well-trained employees.
Like other established companies,we may have a large number of long-standing employees with vast skills and experience. However, as people retire, it needs to replace those skills. Careful monitoring is essential to examine the age and skills profile of the workforce when compared with present and future company needs. This ensures the business can meet its objective.

Why is workforce planning so essential?

A.because it enables the company to know its employees better.
B.because it makes the company prepared for the potential challenges.
C.because it gives the employees a chance to receive training
D.all above

资料：Workforce planning helps an organization to estimate its future workforce requirements and calculate the numbers, nature and sources of potential employees who might meet that demand.
Effective workforce planning helps companies identify and plan how to tackle their current and future workforce challenges and priorities. It provides a sound basis for developing an effective workforce strategy.
An easy way of thinking about workforce planning it to get the right number of people, with the right skills, in the right place, at the right time. For our company, the right people will be those with relevant skills and capabilities to drive the company forward this year, next year and future years. Our company then provides training and development opportunities that enable people to enhance their skill sets and build their careers. This gives the company the continued benefit of experienced,committed and well-trained employees.
Like other established companies,we may have a large number of long-standing employees with vast skills and experience. However, as people retire, it needs to replace those skills. Careful monitoring is essential to examine the age and skills profile of the workforce when compared with present and future company needs. This ensures the business can meet its objective.

How does the company deal with its retired employees?

A.it offers them regular training.
B.it provides them with insurance.
C.both A and B.
D.not mentioned.

Company A is a cloud service provider that provides users with old tenants,customizable office software and customer relationship management software.The cloud service provided by Company A belongs to()service type.

A.IaaS
B.PaaS
C.SaaS
D.DaaS

Text 4 Alphabet Inc.'s most successful product-the Google search engine-may now be its most problematic.On Tuesday,the European Commission's top antitrust regulator levied a$2.7-billion fine against Alphabet and Google for the way the search engine handles requests for information about products.Specifically,Commissioner Margrethe Vestager said that Google twisted its results to bury links to rival companies'comparison shopping sites while prominently featuring its own service,Google Shopping.Google responded that it's simply trying to give users what they want and denied"favoring ourselves,or any particular site or seller."It has a lot at stake:Google has integrated many different offerings into its search engine,including its mapping and travel services.The principle advanced by Vestager,however,is a good one:Giant online companies shoulcl not be able to take advantage of their dominance in one field to hurt competitors in another.Google's argument is:It integrated Google Shopping,which offers links to products at sites that advertise on Google.into its search engine because that gave users quicker access to the information they were seeking.And in the United States,the key question in antitrust!aw is whether a company's behavior hurts users,not whether it hurts the company's competitors.European regulators focus more on competitors,but they really are two sides of the same coin.If competitors are unfairly closed out,the public can miss out on the very real benefits that vigorous competition provides.At the same time,it's undeniable that the public has welcomed virtual monopolies in search,social media and other services in the Internet era.A large part of the appeal of sites like Facebook and Twitter is that so many people use them.There's a network effect for social media apps in particular-the more people who use the service,the more valuable it becomes to them.Meanwhile,start-ups come out of nowhere to create whole new categories of must-have apps and proclucts online.That means dominant companies have to innovate too,or else they can easily change from today's thing to yesterday's.And often,that innovation involves finding a better way to do something that a competitor is doing.The challenge for regulators is to provide the big companies space to try new things without grossly disrupting the market,closing out other companies and reducing consumer choice,which will ultimately lead to less innovation.A good place to start is by focusing on cases where there is evidence of intentional undermining of competitors-where a dominant company alters the platform it provides not just to feature its own services,but to make it harder to find or use its rivals'.
The European antitrust law is similar to its American counterpart in——

A.the goal to defend the benefits of consumers
B.the principle of protecting market competitors
C.the criteria to decide whether a company is guilty
D.the way to penatize convicted companies

资料：Keeping the Zeal of a Startup as You Scale
There are many reasons that founder-led companies are so good at disrupting industries and making life miserable for slow-moving incumbents. But perhaps the most powerful is that founders create great insurgencies. They ignore established industry rules and boundaries. They create better ways to solve old problems. They disdain anything that blurs their focus on the front line. From top to bottom, they are at war against the industry leaders on behalf of undeserved customers.
Our research on what we call the “founder’s mentality” shows that maintaining a strong insurgent mission is critical to long-term, sustainable growth. But to compete long term, insurgent companies also need to develop scale and scope, which very often dulls their insurgent’s zeal. In many ways, this is because their perspective on the future slowly changes. Insurgents see the days ahead—both long and short term—as ripe with opportunity. They embrace change and chaos. They invest in whatever it takes to innovate new solutions for customers. Incumbents, on the other hand, very often see the future as a threat. As leaders invested heavily in the status quo, innovation and disruption are not good for them. Turbulence erodes profitability; innovation marginalizes their current product offerings. The future is not better.
The companies that find a way to achieve scale without losing their insurgent mission---we call them “Scale Insurgents”--remain acutely alert to this difference in perspective. They actively fight back against the very natural tendency to retreat behind the castle walls to avoid future change and turbulence. Instead, they do what in some companies might seem like heresy---they commit to disrupting their own insurgency. They know that acquiring the benefits of scale requires ruthless focus on a well-defined core business and a commitment to building the systems and processes to support it. But they aren’t wedded to their business model—they are wedded to what will serve their customers best. Rather than erecting defenses against the future, they embrace the notion of limitless horizons—the idea that a company can intelligently extend the boundaries of its core ever outward.

What is main difference between an “insurgent “ company and an “incumbent” company?

A.An insurgent company invests more in the future while an incumbent company invests more in the status quo
B.An insurgent company prefers chaos to stability
C.An insurgent company loves challenging the incumbent companies
D.An insurgent company sees changes as opportunities while an incumbent company loves stability more

资料：“Our cars are for people who want something different.”
This has been the slogan for over 50 years of Suprema Cars, a manufacturer of an English sports car. The car is mostly handmade in the company's factory in northern England. Suprema Car produces approximately 500 cars a year. About 5 years ago, the company began to lose sales and market share, and in the last two years, it has made a loss.
Recently, there have been problems with the labor force. The factory workers have demand higher wages and better working conditions. They are also unhappy because the management is insisting that they increase production, but the workers think this will have a bad effect on the quality of the cars.
The company still has many loyal customers. People buy Suprema sports cars because they are handmade and have an image of quality and craftsmanship.

Why do some customers still stick to Suprema Cars?

A.Because its products are handmade and qualified.
B.Because its name represents luxury.
C.Because the company is famous.
D.Because its products are cheap.