handed them in
them handing in
being handed in
handing them in
第1题:
Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____
Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.
Top notch service will create______2___and a returning customer, which is what we all must strive for.
Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.
Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.
A. vitalB. optionalC. priorityD. offeredE. loyalty
第2题:
A、describe
B、officer
C、instead
D、mail
第3题:
A.with
B.by
C.in
D./
第4题:
Failure to comply with the above may______action being taken against the vessel.
A.resulted in
B.result in
C.to result in
D.resulting in
第5题:
第6题:
第7题:
You completed your Java procedure for your external Java function activity, and you now want todeploy this to your server. What would you do to deploy the Java procedure?()
第8题:
going over
went over
go over
to go over
第9题:
attaches
associates
matters
concerns
第10题:
handed them in
them handing in
being handed in
handing them in
第11题:
We must correct them.
Our ship will be detained.
Either A or B
Neither A nor B
第12题:
take the Java sources (.java) files and include them in your $APPL_TOP
take the Java sources (.java) files and include them in your CLASSPATH
take the Java classes (.class) files and include them in your $APPL_TOP
take the Java classes (.class) files and include them in your CLASSPATH
第13题:
The peasants are busy _______the crops now.
A. getting in
B. pulling off
C. handing in
D. taking out
第14题:
听力原文:If you lose your bank notes, the chance for you to get them back is not high.
(10)
A.If you lose your bank notes, you will not get them back.
B.If you lose your bank notes, you will get compensation.
C.If you lose your bank notes, you can get them back soon.
D.If you lose your bank notes, most probably, you will not get them back.
第15题:
Try to spend your time just on the things you find _________.
A. worth doing them B. worth being done C. them worth doing D. worth doing
第16题:
第17题:
第18题:
Write a memo in about 50 words. You are a department manager. A new copying machine has been installed in your department. Write a memo to tell your staff members to be careful in using the newly-installed photocopier. Your instructions should include the following particulars: ·Ask them not to use it for too long at a time. ·Ask them to switch off the machine after use. ·Encourage them to offer suggestions for the care of the machine.
To:all staff members
From:department manager.
Subject:the proper use of photocopier
Date:18 April,2013
Recently a new copying machine has been installed in our department.This has brought US much convenience at work.In order to keep US benefiting from this newly installed photocopier,all of us must operate it in a proper way so that the photocopier can function smoothly.
I would like to suggest the following:
A.Do not use if for too long at a time since long-time operation without stop is likely to lead to breakdown of the machine.
B.Remember to switch off the photocopier after use for the reason of safety as well as saving electricity.
It is our common responsibility to keep the photocopier in a good condition.Any suggestion for the good care of the machine is welcome.
略
第19题:
Inviting them to kinds of exhibitions related.
Showing them the price list of your products.
Asking them to find out the subtle differences between you and the competitors.
Giving them a catalogue of all the products or services your business provides.
第20题:
第21题:
Have your crew check them annually
They do not need any maintenance
Have them sent ashore to an approved maintenance facility annually
Have them serviced by the shipyard annually
第22题:
To make them aware there is a fire
To let them know they should leave the engine room
To prevent possible injury from frostbite
To make them aware that ventilation will automatically stop
第23题:
Call the mother to come fight away.
Try to communicate with them first.
Help them to get out of their misty.
Remind them that they have children to take care of.
第24题:
valuable
opposite
surprised
pretty