单选题You are late! The discussion started minutes ago.（）A Well, I don't care.B Don't blame me.C I am really sorry.D That's great.

第1题：

－－ i’m sorry you have missed the bus. it _____ five minutes ago.

A. left

B. has left

C. was leaving

D. leaves

参考答案：A

第2题：

Which of the following infinitives is used as the object complement()?

A.Do you know what to say to a person on his birthday

B.It takes us about 45 minutes to go to the station

C.we can see buses come and go in a busy street

D.It is too late to catch the 9:30 train

答案：C

解析：感官动词see, watch, observe, look at, hear, listen to, notice 等和使役动词have 后面的宾补有三种形式，即原形动词（不带to 的不定式）、现在分词和过去分词。现在分词表主动或正在进行，过去分词表被动或完成，动词原形表主动和完成；由选项中可知，C选项中see sth do ；后面接原形动词（不带to 的不定式）做宾补，故选C

第3题：

The traffic was held up for more than thirty minutes，______caused me to arrive late.

A．it

B．that

C．what

D．which

正确答案：D
解析：句意：交通堵塞了30多分钟，致使我晚到了。本题考查非限制性定语从句。选项中能引导非限制性定语从句的只有which。

第4题：

It can be inferred from the professor's study of lateness in the informal situation that______.

A. American students will become impatient if their friend is five minutes late

B. neither Brazilian nor American students like being late in appointment

C. being late in one culture may not be considered so in another culture

D. Brazilian students will not come thirty-three minutes after the agreed time

正确答案：C

53．答案为C 从第二段教授对约会的调查中可知，美国学生和巴西学生对约会迟到的定义是不同的。所以选C。

第5题：

Ever since the drivers' strike started, citywide buses have been ( ) running thirty minutes to one hour late.

A. finally

B. constantly

C. concurrently

D. very

答案：B

解析：

第6题：

You are late! The discussion started minutes ago.（）

A、Well, I don't care.
B、Don't blame me.
C、I am really sorry.
D、That's great.

正确答案:C

第7题：

问答题

Practice 5　　Discussion—about 5 minutes.　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, and example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Flexible Working Time　　Your company wants a flexible working time. You are asked to discuss about it.　　Discuss the situation and decide:　　● Is it practical or not　　● name the advantages and disadvantages　　For three candidates　　Flexible Work Time　　Your company wants a flexible working time. You are asked to discuss about it.　　Discuss the situation and decide:　　● Is it practical or not　　● name the advantages and disadvantages　　● If needed, cite the accurate example to fight for／against it.

正确答案： A: Well, the management’s proposal on flextime is today’s topic. What are your opinions on this? .
B: I think our staff members would be happy with this practical idea. They have complained that the present working time is too restricted. They say the working time should be flexible.
A: In what ways?
B: The company should allow the staff to build up a credit of hours to entitle them to take a few hours or a day off.
A: But don’t you think there would be chaos?
B: What do you mean by “chaos”?
A: There would be no one in any department knowing who was in at what time. And people who phone the company or visit our company would get terribly confused.
B: Well, I’m sorry to interrupt. In my opinion, we should make cover arrangements. When people are sick or when people take holiday the same kind of arrangements is made.
A: Er. Mr. Brown, what are your views?
B: Frankly, I think it’s difficult for our section to have flexible time. There are three of us in our section and we work as a team. Therefore, if we had anyone off then we wouldn’t be able to manage.

解析：暂无解析

第8题：

单选题

I don't think I'm late. Excuse me, what's the time? （）

A

It says 8:00. But it‘s 5 minutes slow.

B

I‘m sorry I‘ve forgot the time.

C

I was caught in the traffic jam.

D

I‘m sorry to keep you waiting.

正确答案： D

解析：暂无解析

第9题：

问答题

Practice 3　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the task promptly, an example of which is below, and then about three minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Satisfaction Survey　　The company you work for has conducted a satisfaction survey. We all know customer satisfaction is essential to the survival of our businesses.　　You have been asked to find out whether customers are satisfied.　　Discuss the situation together, and decide:　　● how to find out whether the customers are satisfied　　● what to ask in a customer satisfaction survey.

正确答案：【参考范例】
A: We all know customer satisfaction is essential to the survival of our businesses. How do you think we can find out whether our customers are satisfied?
B: In my opinion, in order to find out whether our customers are satisfied or not, the best and most direct way is to ask them.
A: Certainly many ways can be adopted to ask them whether they are satisfied with our company, our products, and the service they received. Can you name some common ways?
B: Sure. we can ask them face-to-face when they are about to walk out of our store or office. In addition, we can also call them on the phone after their visits and ask how they feel about our products and service.
A: Well. Good idea. Any other ways?
B: Mail them a questionnaire is also an option. This technique has long been used, which turns out to be quite effective
A: As far as I am concerned, we can ask certain questions in a customer satisfaction survey to get to know their expectations and to collect information about what need to be changed and what need to be maintained to increase their satisfaction.
B: By all means basic customer satisfaction questions should be asked, like “ Are you satisfied with the service you received?” Still, we need to ask the customers loyalty questions, for instance “What are the chances of you recommending our products/services to others?” Plus, some research needs to be done to know what the customer like and don’t like about the products, services and the company.
A: That is the point.
Follow-up questions:
(Q=question A=answer)
Q1: Do you think feedback from customers is the most important thing to consider? Why or why not?
A: Yes, their feedback can reveal a lot and be very useful. You can improve your products’ quality accordingly. ﹨No, it is not wise to completely depend on that, since some customers may not take it seriously when answering questions.
Q2: Is it essential to consider competitors’ products? Why or why not?
A: Yes. By comparison, you can know the differences and try to do a better job. ﹨No, feedback from customers is more reliable
Q3: Which is more important when aiming to improve customer services, staff training or customer satisfaction survey?
A: I would say staff training is the fundamental way to improve customer services.﹨Customer satisfaction survey can be more effective in improving customer satisfaction.
Q4: How often should you conduct a customer satisfaction survey?
A: As is said, the most wise way is to conduct a customer satisfaction survey often enough to get the most information, to upset the customers, but not so often as to upset the customers”.
Q5: Have you ever thought about what to do with the answers from a customer satisfaction survey?
A: Yes. The answers from different customers need to be compiled and used to predict trends.﹨No, feedback alone is not enough and further research together with other surveys needs also to be conducted.

解析：暂无解析

第10题：

问答题

Practice 4　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Business Seminar　　Your company is going to hold a seminar on a certain topic about marketing　　You have been asked to help with the preparation for the seminar.　　Discuss the situation together and decide:　　● What facilities and seminar arrangements you will need to make　　● Who you are going to invite to attend the seminar and how to contact them　　For three candidates　　Business Seminar　　Your company is going to hold a seminar on a certain topic about marketing·　　You have been asked to help with the preparation for the seminar.　　Discuss the situation together and decide:　　● What facilities and seminar arrangements you will need to make　　● Who you are going to invite to attend the seminar and how to contact them　　● Where and when you will hold the seminar

正确答案：【参考范例】
A: You know, there is going to hold a seminar about marketing.
B: Yeah, I just want to have a talk with you about that. What facilities and seminar arrangement do you think should we make?
A: Well. I think we should prepare whiteboard and water pen, a projector, computers.
B: Yes, I agree with you , what’s more, I think we also need drinking machines and coffee machines.
A: Yeah. You remind me of something. We also need some secretaries.
B: I share your view on that. Who are we going to invite to attend and how to contact them?
A: What about inviting some senior marketing managers and some specialists on marketing to give speeches?
B: Nice. We have to hire some interpreters to make the meeting go through well.
A: That’s right. Some of them may not speak English well.

解析：暂无解析

第11题：

单选题

— May I come in? I’m sorry I am late.— Come in, please. But could you please tell me ______?

A

how do you come to school

B

what were you doing then

C

who you talked with

D

why you are late again

正确答案： A

解析：
句意：——我可以进来吗？不好意思我迟到了。——请进吧。但是你能告诉我你为什么又迟到了吗？由宾语从句用陈述句的语序可排除选项A、C，又由上句“我迟到了”知，宾语从句意为“你为什么迟到了”，因此选D。

第12题：

问答题

Practice 1　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Program for New Staff　　Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation.　　Discuss and decide together:　　● why poor time management can become a major problem in companies.　　● what procedures could be adopted to ensure that time is managed effectively.

正确答案：【参考范例】
A: Hi. As you know, these days our company is sort of out of control. Don’t you think so?
B: Yeah. Everything appears to be in chaos here in our company. And that clearly has resulted from poor time management.
A: You mean poor time management has led to all these problems? Why?
B: When time is not well planned within a company, they usually do not distribute blocks of time to specified tasks. They do not have a definite clue of when they should finish a certain task.
A: I think they often ignore the ordering of priorities. I mean certain tasks need our prior attention. But in the company every task is treated equally, even though it is a very important task.
B: That’s the point. So time should be planned in line with the significance of the tasks we need to deal with.
A: So what do you think we can do in order to manage time effectively here in our company?
B: You mean what means we can adopt?
A: Sure. That’s what our boss is asking us to do, right?
B: Right. I think we’ve got a lot to do. First, we should make all the staff members aware of the importance of effective time management to our company.
A: Yes, I think instruction in time management will be useful for them, especially those in supervisory positions.
B: Great. Perhaps we can run a few training courses for them. If necessary, we may invite some professionals from outside to help us.
A: Another thing we can do is to make all the managers, or even every employee, think of a job description of their own. Only in this way, can they be pretty sure about what they are accountable for and what they are not.
B: Yes, that’s a good idea. And I think, the top managers of our company should make a set of rules with regard to what sort of jobs should be given priority to. In this way, we can confirm that significant tasks are handled first.
A: Good idea. So in conclusion, our company should run a few training courses, and every employee should write down a job description of their own.
B: And rules should be made about what sort of job should be given priority to.

解析：暂无解析

第13题：

()you hurry,you will be late.

A、If

B、As

C、Unless

D、Because

参考答案：C

第14题：

– I'm sorry to be late. Thank you for waiting.– ( ).

A. Tell me the reason why you're late

B. That's OK

C. It really took up my much time

D. It's a pleasure. I come here 10 minutes ago

正确答案:B

第15题：

—You are late. The meeting _________ for about ten minutes. 学科网 —I’m sorry. The t

—You are late. The meeting _________ for about ten minutes.

—I’m sorry. The traffic is heavy.

A. has begun B. began C. has been on

正确答案：C

第16题：

There _________ nothing more for discussion, the conference came to an end 20 minutes ear-lier.

A.be

B.to be

C.being

D.to have been

答案：C

解析：

考查独立主格结构。“there being+名词／代词”为一种常见的独立主格结构。句意为“没有什么要讨论的了，会议提前20分钟结束了”。故选C。

第17题：

I'm sorry to be late. Thank you for waiting.（）

A、Tell me the reason why you‘re late.
B、That‘s OK.
C、It really took up my much time.
D、It‘s a pleasure. I come here 10 minutes ago.

正确答案:B

第18题：

I don't think I'm late. Excuse me, what's the time? （）

A、It says 8:00. But it‘s 5 minutes slow.
B、I‘m sorry I‘ve forgot the time.
C、I was caught in the traffic jam.
D、I‘m sorry to keep you waiting.

正确答案:A

第19题：

单选题

You are late! The discussion started minutes ago.（）

A

Well, I don't care.

B

Don't blame me.

C

I am really sorry.

D

That's great.

正确答案： C

解析：暂无解析

第20题：

单选题

I'm sorry to be late. Thank you for waiting.（）

A

Tell me the reason why you‘re late.

B

That‘s OK.

C

It really took up my much time.

D

It‘s a pleasure. I come here 10 minutes ago.

正确答案： A

解析：暂无解析

第21题：

问答题

Practice 2　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Compromise on price　　You have had a negotiation with a foreign trade delegation which comes to nothing. You have been told to have this big deal come off.　　Discuss the situation together and decide:　　● which kind of activities would be suitable for a successful deal.　　● how much are you to step down　　For three candidates　　Compromise on Price　　You have had a negotiation with a foreign trade delegation which comes to nothing. You have been told to have this big deal come off.　　Discuss the situation together, and decide:　　● Which kind of activities would be suitable for a successful deal.　　● how much are you to step down.　　●·how to show your sincerity.

正确答案：【参考范例】
B: Well, it’s really a pity that we didn’t reach any agreement on price at our last meeting. I think it’s not sensible for either side to persist in his own terms. We can make some progress.
A: Yeah. 1 can’t agree more. In consideration of making a deal before their closing visit to our corporation, I’m also ready to make some concessions.
B: How much are we to step down?
A: How about coming down by… er, 3 percent.
B: By what?
A: By there percent.
B: Ah, honestly speaking, the price you offer is really not reasonable. Almost it should be forbidden if I may say. You know, we have to keep the ball rolling.
A: You might have some good suggestions in mind. Air your opinion, please.
B: How about meeting each other half way? Each steps a bit backward so that business can be done.
A: Maybe you are right.
Question: Do you think they are likely to accept the quotation you offer this time, B?
B: Well, I think they would. You know, supply exceeds demand at present and this situation is likely to continue for a long time yet, let alone that theirs have no advantages in quality, design, style or color assortment.

解析：暂无解析

第22题：

单选题

The manger lost his _____ just because his secretary was ten minutes late.

A

mood

B

temper

C

mind

D

passion

正确答案： C

解析：
句意：经理发脾气了，因为他的秘书迟到了十分钟。lose one’s temper“发脾气”，为常用词组。

第23题：

单选题

If you had come five minutes earlier, you ______ him. It’s a pity you were late!

A

would meet

B

would have met

C

met

D

had met

正确答案： B

解析：
句意：如果你早来五分钟，你就能遇到他，可惜你迟到了。考查虚拟语气。表示与过去事实相反或不可能发生，条件从句：had+过去分词；主句：would/should/could/might+have+过去分词。题中从句使用had done，是对过去已完成动作的虚拟，所以主句要用would have done。只有B项正确。

第24题：

单选题

_____ ten minutes earlier, you wouldn't have missed the train. But you were late.

A

Had you come

B

Did you come

C

Have you come

D

Should you come

正确答案： D

解析：

单选题You are late! The discussion started minutes ago.（）A Well, I don't care.B Don't blame me.C I am really sorry.D That's great.

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