The size of the card.
The right color scheme.
A unique design of the card.
A friendlier logo of your company.
第1题:
阅读短文,判断句子正误,正确的写T,错误的写F。
Save Money by Understanding Why You Spend It
To save money, you simply need to spend less than you earn. It is easy to say, but why is' it so difficult to do? To answer this question, you need to study the factors that keep you spending all the time.
Easy access to credit
For most people, this is the biggest reason for overspending. People can easily get a credit card, simply by filling out a short form. in a bank or jumping on their website. They can borrow money from banks to go shopping, even buy cars or houses. When you aren't physically handing someone money or a check for a purchase, you will feel you are spending free money or you aren't spending money at all. Try using cash to get your spending under control.
Misusing credit cards
A credit card is an interest free short-term loan. When used as planned, this can be a powerful financial tool. The problem is when you begin to let the balance continue from month to month. If you make a $200 purchase on your credit card and find out that at the end of the month you can't afford to repay the full amount, this is when the high interest rates on the cards really begin to hurt you. That is no way of saving money.
Giving in to temptation
We all need to enjoy life, but don't waste your financial future for a few guilty pleasures today if they aren't in your budget. When you know that you can't afford an activity, don't give in. Instead, invite your friends over for a home dinner party, game night, or some other activities where you can still enjoy time together, but without breaking your budget.
( ) 26. For most people, easy access to credit is the biggest reason for overspending.
( ) 27. Using credit card is an effective way to get your spending under control.
( ) 28. You have to pay for the credit card loans by the end of each month.
( ) 29. Using a credit card to pay is spending free money.
( ) 30. Always pay attention to your budget while spending.
T TF F T
第2题:
第3题:
第4题:
How to Start Your Own Business I have recently started a business and have learned some crucial lessons in the process that I feel privileged to share with you. 1. Identify your motivation. __1__ To have more time? To make more money? To be your own boss? To have creative control over what you love to do? Write out all of your motivating factors and prioritize them. When you see them listed, you might see a pattern in that you're just unhappy at your current job and starting your own business isn't the answer. 2. Identify your passion. What do you love to do? What skills and knowledge do you uniquely bring to the table? What gets you excited about your work? __2__ If you keep your passion in plain sight, you will stay focused on the purpose of your business and not solely on the logistics. 3. Identify your market. If you are starting your business locally, research your competitors. Determine if there is room in the market for your business. What will you do differently to draw in customers? What niche market are the other businesses missing? __3__ Your business cannot survive without customers, so do enough research on the front end to determine if there are enough potential clients to keep your business alive. 4. Identify your finances. __4__ You have to buy furniture, trash cans, a garage door opener, light fixtures and landscaping equipment, and before you know it, you've far exceeded your financial boundaries. That can happen just as easily in a business. Do exhaustive financial planning. Meet with a financial advisor or someone at your bank to examine the financial viability of your business and the process of getting it up and running. __5__ Be prepared for financial loss and get advice on how to alleviate that burden in the future. __4__内应为()
第5题:
Which three post-sales Smart Design documents are available to help you better serve your customers? ()
第6题:
You executed the following query in your database: FROM V$FLASHBACK_DATABASE_LOG; What would you determine from the output?()
第7题:
Quick Quoting Tool
Smart Business Communications System
Overview Presentation
Cisco Configuration Assistant
Solution Profile
Small Business Product Guide
第8题:
When away from the office use Device Manager to remove the adapter.
When away from the office configure the startup properties for the adapter to be automatic.
Remove the computer from the docking station and start Windows 2000 Professional to disable the SCSI PC card adapter device for the current profile.
Remove the computer from the docking station and start Windows 2000 Professional, use Device Manager to remove SCSI PC card adapter device.
第9题:
one can write down what he imagines
your dreams and thoughts will come true
they can gather information from customers
第10题:
the time when the last flashback operation in your database was performed
the time when the first flashback operation in your database was performed
a list of flashback operations performed in your database using SCN and time
the approximate time and the lowest system change number (SCN) to which you can flash back your database
第11题:
creating how-to-content
listening to customers
having dinner with customers
第12题:
before
if
while
as
第13题:
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:
Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.
Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.
Show that you care: Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behavior.
Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in helping you successfully tackle all kinds of difficult situations in life. If you follow them, you are on your way to succeeding in your career.
21. Whom do angry customers tend to aim their dissatisfaction and complaints at?
A. Staff members.
B. Company managers.
C. Those who accompany them.
22. When a customer shouts rudely at you, you should().
A. arg1e back and protect yourself
B. keep quiet and leave the customer alone
C. keep calm and listen carefully to the customer
23. The underlined sentence “Use your ears more than your mouth” means().
A. Your mouth is not more important for you than your ears.
B. You should listen more than you speak.
C. You should talk more than you listen.
24. When dealing with an angry customer, which is NOT the right attitude?
A. Be concerned.
B. Be patient.
C. Be amused.
25. Which of the following statements is true according to the passage?
A. When the customers complain, you needn't listen carefully.
B. You needn't say sorry to those angry customers.
C. You should relax yourself and try to understand the angry customers.
参考答案:21-25:ACBCC
第14题:
第15题:
第16题:
以下哪句英语表示为“直接刷卡出站就可以了”。()
第17题:
You executed the following query in your database: SELECT oldest_flashback_scn, oldest_flashback_time FROM V$FLASHBACK_DATABASE_LOG; What would you determine from the output?()
第18题:
You install Windows 2000 Professional on your portable computer. You install an SCSI and PC card adapter, that you can use in the office to use color scanner. You use a docking station for your computer when you are in the office. You want to maximize the battery performance for your portable computer. You also want to prevent the driver from loading whenever you are away from the office. What should you do?()
第19题:
Inviting them to kinds of exhibitions related.
Showing them the price list of your products.
Asking them to find out the subtle differences between you and the competitors.
Giving them a catalogue of all the products or services your business provides.
第20题:
Plan wisely and do not assume the best about your business.
Why do you want to start your own business?
The tragic reality is that when business fail, the passion often dies with it.
Keep that passion at the forefront of your business plan, your marketing strategies, and your daily routine.
If you have ever purchased a new home, you know that the financial obligations extend beyond the down payment and the mortage.
If you are starting an Internet company, research the requirements for your own unique Web presence.
第21题:
He is the person who supervises you.
He is the person setting the company’s goals.
He can keep you informed of company direction concerned with your future.
He can help you acquire support or cooperation from other departments.
第22题:
You can leave as soon as you’ve finished eating.
If you don’t know what to do, just watch the others and do as they do.
You can’t eat chicken legs with your fingers.
The fork is held in your right hand and the knife in your left.
第23题:
The time when the last flashback operation in your database was performed.
The time when the first flashback operation in your database was performed.
A list of flashback operations performed in your database using SCN and time.
The approximate time and the lowest system change number (SCN) to which you can flash back your database.