问答题Practice 5　　● You feel the necessity of taking some kind of on-the-job training. A business school is offering useful courses. Contact the staff to arrange your enrollment affairs.　　● Write a letter to the staff of the business school:　　● showing your

Practice 11　　● Read this part of a letter from John Biggs, who is the president of a business club.　　As President of the Clifton Business Club, I would like to invite you to speak at our annual dinner on 5 July. The dinner which starts at 7.30 pm, will be held at the Mayflower Restaurant, Clifton.　　I hope that you are able to accept the invitation and would be grateful if you could give me the subject of your talk, so that I can include it on the invitations to our members.　　I look forward to receiving your reply as soon as possible.　　● Write a letter to Mr. Biggs:　　● accepting the invitation　　● telling him the subject of your talk　　● asking how long the talk should be　　● enquiring whether accommodation will be arranged for you.　　● Write 60-80 words on your Answer Sheet.　　● Do not include postal addresses.

Practice 3　　● Read this part of a letter below from Tim McDonald, the Marketing Manager of one of your business partners.　　You showed interest in our latest products. We would be pleased to offer demonstration on these products either at our factory or in you own workplace.　　● Write a letter to Mr. McDonaid:　　● Asking him to deliver a presentation at your workplace;　　● Explaining why their products interest you;　　● Suggesting a possible date.　　● Write 60—80 words.

Practice 1　　● You are the training manager of a company which has won a large export order. You have been asked to organise foreign language training for some of your staff.　　● Write a memo to staff:　　● explaining why the courses are necessary,　　● saying which members of staff should attend,　　● announcing when the courses will start.　　● Write 40-50 words on a separate sheet.

Practice 1　　● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.　　● Write the letter to the customer:　　● explaining the reason for the delay,　　● apologizing for the delay,　　● offering some measures to make up for the delay.

Practice 4　　● A foreign business associate is visiting your company for three days. You have been asked to organize the visit and plan appropriate entertainment.　　● Write a letter to the visitor outlining a timetable for the visit and describing the activities you have planned.　　● Write 200-250 words on your Answer Sheet.

Practice 4　　● Your manager is keen to improve work efficiency among the staff. He has asked you to introduce to your fellow staff members practices to improve time management.　　● Write the report for your manager, including the following information:　　● the importance of planning work time effectively,　　● practices to improve time management,　　● steps to follow in carrying out the practices.

Practice 1Write a letter to a friend who has invited you to stay with them in their country.In your letter· thank your friend for their invitation· say when you are likely to visit· say what you would like to do during your visitWrite at least 150 words.You do NOT need to write any addresses. Begin your letter as follows:Dear...

Practice 4Your neighbor has opened a nightclub which makes your family unable to have a rest at night. Write a letter to him to(1) complain the disturbance his club brings to your family(2) suggest some solutionsWrite at least 150 words.You do NOT need to write any addresses.

Practice 2　　● A customer wrote a letter of complaint because he was overcharged when he checked out of your hotel. You have to ease his anger and disappointment in hopes of keeping him at your hotel again during his next visit.　　● Write a letter to Mr. Sholes:　　● Apologising for the mistake made by your side;　　● Telling him how this happened;　　● Offering compensations to the client.　　● Write about 60—80 words.

Practice 8　　● You have ordered some new office equipment. However, some of this equipment will arrive a week later than planned.　　● Write a memo to all staff:　　● saying which equipment will be delayed　　● explaining when it will arrive　　● apologizing for the delay.　　● Write about 30-40 words on your Answer Sheet.　　Memo　　To:All Staff　　From:SuppliesManager　　Date:1 March2002　　Subject:New Equipment

Practice 1　　● You work for a large company. You are going to be transferred to another department within your company.　　● Write an email to all staff:　　● telling them which department you are moving to　　● saying when you will be moving department　　● explaining what your new responsibility will be.　　● Write 40-50 words.

Directions: Some people say television has altered family life dramatically. Write an article for your school magazine, putting forward your views. You should write about 160 words on the Answer Sheet.

Practice 5　　● You are on a business trip to one of your company’s factories in Paris to inspect some machines in trouble. You are asked to report to your Department Manager about your work progress there.　　● Write a memo　　● telling him what you have done so far,　　● stating what the trouble is,　　● saying what you are going to do next.　　● Write 40—50 words on the opposite page.

Practice 5　　● You have been informed that Mary Owen from the Medical Records Department of your company is going to retire next month, and your company will held a party in her honor.　　● Write an email to all staff in your department:　　● Saying what time and where the party will be held,　　● Saying what the party will include,　　● Saying what the employees should do.　　● Write 40-50 words.

Practice 5　　●You made a mistake and lost some useful materials on your computer.　　●Write a message to Kazuko, one of your colleague, saying:　　● What has happened;　　● Why you come to him for help;　　● You hope him to do it in no time.　　●Write about 30—40 words.

Practice 5　　● You company receives a complaint letter from a client for misplacement of the materials needed for their meeting. You are asked to write a reply to the letter.　　● apologizing for the inconvenience caused to the client,　　● explaining the reason for the misplacement of the materials,　　● suggesting ways of dealing with the incident.　　● Complaint letter from Mr. Edwin　　Dear Sirs,　　Thanks to the inefficiency of your staff, the fall meeting of the Capitol City Peronnel Directors Association was a big disappointment. As you know, the materials were misplaced by some one there and were never found (they arrived here today from your hotel). The entire program was built around these materials; and, as a result, we had to improvise, which proved to be a sorry mess.　　Your statements for $ 988.65 arrived today, and I am tempted not to pay it. In any event, it would seem that we are entitled to some kind of discount for the inconvenience we were caused by your staff.　　I expect an explanation from you before I make payment.　　Yours faithfully,　　Tom Edwin

Practice 1　 Suppose you have made an appointment with your friend at 5 p.m., but you have some urgent business to attend to and have to cancel your appointment. Write a note to your friend.　 (1) explaining why you have to cancel your appointment　 (2) making an apology for that　 (3) telling him how you plan to make up for it　 You should write approximately 100 words. Do not sign your own name at the end of your note. Use “Wang Lin” instead.

Practice 1　 You have read the following advertisement on the Morning Post, an English newspaper.　 Write an application letter to the hotel manager. Your letter should include:　 (1) reasons for your application　 (2) a request for an interview　 You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write the address.

Directions: The students of your university are not quite satisfied with the service of the school canteen. You are the secretary general of the student union. Write a letter to the school president to show your concern of the canteen service, which includes the quality and prices of the foods served, the environment and the service.　　You should write no less than 100 words. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address. Now write the letter on the Answer Sheet.

Practice 6　　● Your department needs to employ some temporary staff.　　● Write an email to the Human Resources Manager:　　● saying how many staff you need and giving the date you want them to start　　● explaining why you need them　　● stating what skills they should have　　● Write 40—50 words.

Directions: English Club at your university intends to extend and take in new members, encouraging individuals to join in with their own fresh ideas. Write a letter, introduce yourself first and then explain what your ideas are, what kind of job you plan to do and how you will practice your ideas if you are lucky enough to be taken in.　　You should write about 100 words. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address. Now write the letter on the AnswerSheet.

Practice 7　　● Your company has planned three training courses：Foreign Language Development, Changes in Technology, Management Skills.　　● You have been asked to write a report, recommending the course you think would be most useful for people who do the same kind of job as you.　　● Write the report, saying which course you have chosen.　　● Explain why you feel it would be the most useful and why the others are not so suitable.　　● Write 200-250 words on your Answer Sheet．

Practice 5You and your family are on holiday abroad. You are staying in a hotel, but you are not satisfied with some aspects of the accommodation. Write a letter to the hotel manager. In your letter, you should· introduce yourself· explain what is wrong with the hotel room, and· say what action you would like the hotel manager to take.Write at least 150 words.You do NOT need to write any addresses.Begin your letter as follows:Dear Sir or Madam,…