A workstation no longer has network connectivity. Upon visual inspection, all connectors andsettings seem to be properly configured. Which of the following tools should the technician use to troubleshoot this issue? （）A、PSU testerB、Loopback plugC、Cable te

第1题：

Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem？（）

• A、Run TRACERT from the users workstation.
• B、Start with the Last Known Good Configuration and reboot the computer.
• C、Replace the network interface card （NIC）.
• D、PING the users workstation.

第2题：

A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?（）

• A、Cable tester
• B、Power supply tester
• C、Tone generator
• D、Multimeter

第3题：

Which of the following tools can be used to test if a 24-pin power cable is outputting correct voltage?（）

• A、Cable tester
• B、Wrist strap
• C、Multimeter
• D、Loopback plug

第4题：

Which of the following tools would a technician use to check functionality of a physical networkconnection?（）

• A、Butt set
• B、Cable tester
• C、Protocol analyzer
• D、Voltage event recorder

第5题：

An administrator is unable to ping a workstation. Which of the following tools would BEST help toresolve the issue?（）

• A、Cable tester
• B、Multimeter
• C、Toner probe
• D、Protocol analyzer

第6题：

Which of the following will allow Karen, a technician, to determine if the correct voltages are reaching the computer components? (Select TWO).（）

• A、Power supply tester
• B、Cable tester
• C、Loopback plugs
• D、Multimeter
• E、Butt set

第7题：

A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）

• A、Cable tester
• B、Multimeter
• C、Toner probe
• D、Loopback plug

第8题：

Which of the following should Karen, a technician, use to test a parallel port?（）

• A、Line tester
• B、Multimeter
• C、Null modem cable
• D、Loopback plugs

第9题：

A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?（）

• A、IIS log
• B、Application log
• C、System log
• D、Security log

第10题：

A technician is told to make 50 foot (15.24 meters) patch cables, and is given a spool of CAT6UTP cable and a bag of RG-45 connectors. Which of the following tools would BEST be used todo this task?（）

• A、A cable tester
• B、A crimper
• C、A cable wiring chart
• D、A toner probe
• E、A multimeter
• F、A cutting shear

第11题：

A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）

• A、Cable tester
• B、Multimeter
• C、Fiber splicer
• D、Loopback plug

第12题：

第13题：

If a technician suspects that the voltage being delivered to a desktop computer’s power supply is insufficient or incorrect, which device should be used to determine the correct voltage?（）

• A、A power supply tester
• B、A multimeter
• C、A loopback adapter
• D、A cable tester

第14题：

Which of the following tools should Mike, a technician, use when testing a serial port?（）

• A、Cable tester
• B、Multimeter
• C、Loopback plug
• D、Logic probe

第15题：

A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?（）

• A、DHCP
• B、ARP
• C、DNS
• D、PING

第16题：

Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? （）

• A、Cable tester
• B、Ohm meter
• C、Field strength meter
• D、PSU tester

第17题：

A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

• A、Record the solution in the appropriate logs for future use.
• B、Ask the user who reported the issue what past documentation they have.
• C、Ask the user who reported the issue to explain the symptoms in detail.
• D、Record what steps should be taken to resolve the issue.

第18题：

A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue? （）

• A、Cable tester
• B、Multimeter
• C、Loop back plugs
• D、Crossover cable

第19题：

A technician is attempting to determine whether a CAT5 patch cord is a straight-through or acrossover. Which of the following is the BEST to use to determine the cord type?（）

• A、Cable tester
• B、Loopback cable
• C、Multimeter
• D、Extension magnet

第20题：

A system has three different network adapters installed. Which of the following should a technician use to get the details of all the adapters at the same time?（）

• A、IPCONFIG /ALL
• B、NETSTAT /A
• C、NBTSTAT /ALL
• D、PING LOCALHOST

第21题：

A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）

• A、tracert
• B、ipconfig
• C、netstat
• D、nslookup

第22题：

Which of the following tools would an administrator BEST use to trace a network cable?（）

• A、Toner
• B、Cable tester
• C、Butt set
• D、Multimeter

第23题：